REGULATION
Regulations for participation in the event called “AMA MUSIC FESTIVAL"
TICKETS AND ACCESS
Purchase procedure: for the sale of tickets for participation in the event (or even just a part of it since it is a series of shows organized on different days) the organizer uses exclusively authorized sales channels, expressly reported in the channels official promotional documents for the event itself and on the website www.amamusicfestival.com.
Named tickets: for events with named tickets, in compliance with the legislative decree of 27 June 2019 against “secondary ticketing”, it is possible to change the name after purchase. Each entry ticket must bear the name of the actual participant in the event, as indicated on the identity document.
Right of access: the organizer reserves the right to deny access to the event in cases of possession of an irregular or damaged entry ticket. In the event of loss, theft or damage, it is not possible to obtain a refund of the ticket price or replacement with tickets for other events and/or evenings and/or shows of the organiser.
Waiver and complaints: if the spectator renounces participation in the event, there will be no refunds, neither of the price of the tickets nor of the additional commissions. Any complaints regarding your seat – where this is assigned on the ticket – must be made to the staff in charge before the start of the show.
Conservation of the ticket: spectators must show the ticket to the event upon request of the control staff during the event. The ticket must be kept until leaving the event area.
Participation at your own risk: Participation in the event is at your own risk. The organizer is not responsible for any damage suffered by visitors, unless it is caused by intentionality or gross negligence on the part of the organizer.
Exiting the event area: unless expressly authorized by the organizer, it is not possible to exit the event area temporarily unless you purchase a new ticket.
RULES OF CONDUCT
Audio and video recording: it is absolutely forbidden to record, photograph or film the shows in any way for commercial purposes unless expressly authorized by the organizer. Short recordings for private use using non-professional equipment are permitted.
Aggressive behaviour: aggressive or harassing acts towards the personnel responsible for controlling the public and other spectators will absolutely not be tolerated; in this case the violators will be excluded from participation in the event.
Integrity of structures: it is absolutely forbidden to damage or tamper with any structure, infrastructure or property within the event area.
Climbing bans: climbing on balustrades, parapets, dividers or other structures not intended for the presence of the public is not permitted; in this case the violators will be excluded from participation in the event.
Access to routes and exits: it is not permitted to park on access routes, escape routes or any other escape routes, in order to guarantee a continuous and safe flow.
Access in an impaired state: access to and remaining in the Festival area will not be permitted to people in a clear state of alcohol intoxication or under the influence of narcotic substances; violators will be excluded from participating in the event.
Hearing risk: Loud music can damage your hearing. The use of safety earplugs is recommended.
Photosensitive Epilepsy Warning: Strobe lights, flashing lights and lasers may be used during some live performances, which may be harmful to people with photosensitive epilepsy; the organizer declines all responsibility in the event of damage caused for these reasons to people suffering from this pathology.
PROHIBITED ITEMS
It will not be permitted to bring into the area where the event will take place:
– suitcases, trolleys, bags and backpacks with a capacity exceeding 10 liters (approximately the size of an A4 sheet), helmets;
– umbrellas, walking sticks (with the exception of those with a sanitary function), selfie sticks and tripods;
– spray cans (e.g. mosquito repellents, deodorants, sun creams, etc.);
– drinks and food;
– cans, glass bottles, water bottles;
– bicycles, scooters, skateboards, skates, hoverboards, etc.;
– own and improper weapons, knives, pointed or cutting instruments, clubs, chains, stones and all objects capable of offending or blunt/dangerous;
– explosive material, smoke bombs, flares, torches, flammable material;
– musical instruments, stadium trumpets, whistles, etc.;
– professional equipment for audio/video recording;
– drones, remote-controlled objects, laser pointers;
– material that disturbs the visibility of other spectators, that interferes with emergency signs or that in any case obstructs escape routes;
– animals of any kind and size with the exception of guide dogs equipped with a muzzle and leash.
Access to the area is possible with plastic water bottles (disposable), exclusively without caps, unless otherwise communicated on site by the organizer and/or the police.
Personal searches are foreseen (also with the use of metal detectors). Spectators are required to cooperate with security personnel. Items not permitted may be left unattended in a special area allocated outside the area where the event will be held.
CHILDREN
Entrance is free for children up to 13 years of age. All children under 14 must be accompanied by an adult with a ticket. For safety and physical safety reasons, the organizer does not recommend participation in the event to children under 4 years of age.
In shows where seating is provided, access is free exclusively for children under the age of 6 if held in arms; otherwise it is necessary to purchase a seat for the child too.
PEOPLE WITH DISABILITIES
Disabled people have the opportunity to access the event for free only if accompanied by a person with an entrance ticket. To take advantage of this discount it is necessary to make a reservation at least one month before the start date of the event by email to info@amamusicfestival.com attaching the disability certificate (law 104 / Ulss declaration) and specifying the date of the event of interest.
Upon arrival at the location, the disabled person and/or companion must notify the entrance staff who will provide them with directions and support to make the most of the show.
PARKING LOTS
Parking is not guarded and is only permitted in spaces specifically marked for such use. It is mandatory to follow the instructions of the personnel in charge to ensure correct arrangement of vehicles and efficient traffic flow. It is forbidden to park in unauthorized areas, on access or emergency roads, or in any way that could hinder the movement of other vehicles: such vehicles will be fined by the authorities and towed away. Drivers are responsible for their vehicle and any personal effects left inside. The organizer declines all responsibility for damage, theft or loss.
MODIFICATIONS, POSTPONEMENTS AND POSTPONEMENTS
The organizer reserves the right to change the place, date and/or time of the shows for technical, organizational reasons or for events of force majeure (by way of example and not limited to: storms, earthquakes, general strikes, terrorism, epidemic diseases, etc.). It is the spectator’s responsibility to periodically check the official promotion channels and the organizer’s website for any updates regarding the location, date or time of the event.
If the organizer changes the place and/or time of the event, no refund of the ticket price will be made if: (1) the start and/or end time of the event is changed but it is held in any case on the same day originally scheduled, or (2) the event location is moved to another location within 30 km of the one originally scheduled and the event is still held on the same day originally scheduled.
BAD WEATHER
The shows will take place even in case of bad weather. In situations that could compromise the success of the show and put the safety of the artists and the public at risk, the organizer reserves the right to cancel or reschedule the event..
ANNULMENT
The organization reserves the right to cancel the event in whole or in part for technical-organizational reasons or for reasons of force majeure (by way of example and not limited to: storms, earthquakes, general strikes, terrorism, epidemic diseases, etc. ). Information on cancellation will be communicated on the organizer’s website, on the official promotion channels and in the ticketing circuit. In the event of cancellation and/or change of one or more artists, a refund of the ticket price is not contemplated, established only in the case of cancellation of the entire day of concerts.
REFUNDS
If applicable, the refund request must be presented to the point of sale or sales network where the ticket was purchased, within 10 days of the date of the event. It is specified that, unless otherwise indicated by the organizer, in the event of cancellation of the show, the buyer will be entitled to a refund of the ticket price only, excluding presale rights, charges, commissions and/or any other additional sum requested. and collected by the authorized dealer.
Excluding the cost of the ticket as previously indicated, the organizer declines all responsibility for any costs, charges, expenses or damages incurred or suffered by the spectator due to the cancellation.
THEFT / LOSS
L’organizzatore declina ogni responsabilità per eventuali danni, oggetti smarriti o rubati all’interno del luogo dell’evento o nei parcheggi situati all’esterno.
PHOTOGRAPHS AND RECORDINGS
I visitatori accettano di essere fotografati, filmati o registrati come parte del pubblico. Il materiale fotografico, video e audio acquisito sul sito del festival può essere utilizzato nei materiali promozionali del festival a discrezione degli organizzatori.
